We booked the hotel because it was close to the Eurotunnel terminal. It turned out to be ideal stay. There were walks close by for our dog, the room was very good and the food in the restaurant was delicious.
The team were friendly and efficient, and the communications were good. We had a pleasant and comfortable room. We were welcomed in the restaurant even though it was near the end of service. The decor is a little tired here and there, but everywhere was clean and pleasant.
I received a wonderful reception after a long journey. The restaurant is to be recommended, a lovely three course meal. The room was spotlessly clean. My worry is that in leaving this review the hotel might be full the next time I travel!
This was the first time I had stayed at this hotel, I'm not sure why it hadn't crossed my radar before now but it had some very positive reviews so I decided to give it a try. Very pleasant gentleman on reception, room was large, clean and comfortable and fresh looking. Bed was very comfortable and I slept very well. Best of all, I ate dinner there, not sure what to expect given some of the horrors that are inflicted in other hotels but was very pleasantly surprised. The food was very tasty, service a little haphazard but very good natured. As I was leaving early I didn't try the breakfast but would do so another time. My dog was very pleased to see all the rabbits outside! Compared to Campanile or Ibis which is where I would usually stay, this was definitely in a different league. Very handy for the Tunnel too.
Very pleased to have stayed at your hotel. I forgot to ask the reception as i could not find a mobile phone usb point in room 101 was there one?
Very pleased with our stay. Staff very friendly. Room spacious and all facilities clean and tidy. Very convenient location for EuroTunnel. We will definitely be using this hotel again.
Second time we have stayed, liked the good size rooms very much apart from the TV being so small ?
Staff were amazing, looked after us very well.
Nice comfortable rooms, good size bed with good facilities.Restaurant very good and reasonable for 3 course meal.Would go back again.
From the booking to the checking out everything ran smoothly thanks to the wonderful staff, especially Andrew & Johann the day and evening managers, both went the extra mile to make our stay a really pleasant experience. we arrived very early but Andrew made sure our rooms were ready and fully COVID safe. The rooms were exceptionally bright and fresh will all the necessary amenities. We were delighted with the evening meal which was not only of great value but was superbly cooked and presented. A great location for the shuttle with hyper market, shops and petrol station only minutes away. A big thank you to all the team, we fully recommend this hotel and look forward to staying again very soon. Chris & john Liverpool, England.