Hotel-Chalet de Tradition Neige et Roc becomes The Originals, Human Hotels & Resorts

Chalet-Hotel Neige et Roc, The Originals Relais (Hôtel-Chalet de Tradition)

Welcome, you are now at home with Françoise and Olivier Deffaugt

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Welcome to

Chalet-Hotel Neige et Roc, The Originals Relais (Hôtel-Chalet de Tradition)

Meet the Deffaugt and their 4-star chalet hotel in Haute Savoie

This hotel is signatory of The Originals Health Commitment Charter.

Nestled in the heart of the mountains, where wood and stone are in harmony, Françoise and Olivier Deffaugt welcome you to their friendly establishment where where they make you feel so at home. The natural surroundings are magnificent. Welcome, you are now at home with Françoise and Olivier Deffaugt.

“My parents created the hotel. I carry on a tradition of welcoming and caring for our guests."

The secret of the Chalet-Hôtel Neige et Roc, The Originals Relais: "The welcome is warm and generous and the refined gourmet cuisine will awaken your taste buds," explain Françoise and Olivier. For this 4-star hotel caters to distinguished guests where they get to enjoy the warmth of a family chalet. In Samoëns, Françoise and Olivier have conjured up a world of warmth and friendliness with a touch of mountain elegance. A true cocoon, a cosy nest enhanced by breathtaking natural beauty. A place dedicated to the art of living, relaxation and well-being where life is good all year round.


Payment Methods:

  • Visa
  • Mastercard

Local Currency: Euro

  • Annual Closure: 05/11 > 16/03


Chalet-Hotel Neige et Roc, The Originals Relais


Chalet-Hotel Neige et Roc, The Originals Relais

Comprising two typical Savoyard chalets, this elegant 4-star hotel boasts 48 rooms and suites, 14 of which include a kitchenette. Françoise and Olivier emphasise tradition, the warmth of wood and warm colours: everything is perfectly in harmony. When the surrounding mountains are covered with snow, Françoise and Olivier's hotel becomes a cosy cocoon, where guests can be comfortable; on sunny days, it sparkles. The perfect ingredients for a pleasant and relaxing stay.

Annexe double and bath

Annexe double and bath 7 NIGHTS

Annexe twin and bath

Annexe twin and bath 7 NIGHTS

Junior suite 1 to 4 persons

Junior suite 1 to 4 persons 7 Nights

La Ferme des Fontany Chalet

La Ferme des Fontany Chalet 7 nights

Luxury suite 7 nights

Standard double and bath

Standard double and bath 7 nights

Studio and interconnecting room

Studio and interconnecting room 7 nights

Superior room 7 nights

Superior south exposition

Superior south exposition 7 nights

Triple room 3 persons

Triple room 3 persons 7 nights


Chalet-Hotel Neige et Roc, The Originals Relais

Need fresh air?

Mountain Experience

Mountain experience: the price of the stay includes a breakfast and an activity for 2 people (subject to a minimum stay of 3 days in summer and 7 days in winter).


Wellness Experience

Wellness Experience : the price of your stay includes access to the Spa, and one hour of a la carte treatment for 2 people.

I want it too!

Family Offer

With the Family Offer, the price includes breakfast for adults. The child's breakfast is free of charge.

A great start to your day!

Bed & Breakfast

Breakfast is included in the price of the room.

Business Stay !

Half Board

With the Half Board offer, breakfast and dinner are included in the price of the room.

Liberty offer

Go on holiday in complete freedom at a reasonable price.  And if you have any unforeseen circumstances, you can change or cancel at any time.

Business Hotels

For your business trips, discover our business offers including an overnight stay with breakfast and/or dinner.

On your marks… Go!!

Culture and Nature Experience

Culture and Nature Experience : the price of the stay includes a breakfast and a sports or cultural activity for 2 people.


Chalet-Hotel Neige et Roc, The Originals Relais

The friendly atmosphere begins early in the morning with the buffet breakfast featuring local produce. This is the opportunity to taste excellent cheeses, delicious cured meats, jams and a variety of home-made and local cakes, all with surprising flavours. The same taste sensations are on offer at the hotel bar a little later in the day with home-made cocktails being served.

Neige et Roc

The restaurant offers traditional and “semi-gourmet” cuisine. Guests will get to discover local produce such as fish and shellfish from mountain lakes and rivers (perch, trout, char, crayfish) as well as Savoyard specialities, especially fondues, which are exquisitely prepared. Olivier, a French master restaurateur oversees the quality of the dishes, which are accompanied by a comprehensive wine list.


Chalet-Hotel Neige et Roc, The Originals Relais

The Hotel The Originals Neige et Roc is a place of sharing and friendliness. Things up there seem gentler, the weather milder. The exhilaration of the mountain tops thrills the senses with their pure air and magnificent skyline.


In the one-hectare grounds, you will find a tennis court, an area for playing pétanque (a popular French bowling game), as well as 2 swimming pools heated for you comfort, as well as a spa that resembles a real Zen bubble. The Jacuzzi, hammam and sauna are excellent natural anti-stress remedies, intended to enhance your well-being and allow you to relax. 


Hikers will have a field day in Samoëns and in the Giffre mountains. More than 600 km of trails afford access to magical walks in the heart of nature. Françoise and Olivier can advise you on the trails that are best for you. Many activities are also available: rafting, canyoning, paragliding, mountain biking, climbing etc.


In winter, Samoëns is a paradise for skiers who love wide open spaces. With Le Grand Massif, France's 4th-largest ski area, beginners and advanced alike will have a great time! 270 km of slopes, 148 signposted runs (20 green, 64 blue, 50 red and 14 black) and 5 linked resorts (Samoëns, Flaine, Les Carroz, Morillon and Sixt), all with exceptional views of the Mont Blanc mountain range. For cross-country ski lovers, a snowy-white paradise awaits you: slopes in the valley and at the col de Joux Plane with magnificent views of the Mont Blanc.

What our customers say

"Good hotel"

We could only stay for one night but was all good

Janice S. | United Kingdom | Sep 25, 2021

"A short weekend stay"

We enjoyed our weekend stay at Neige et Roc. We have been a few times since 2018. Françoise and Olivier always provide a friendly welcome and are keen to help out. The family run hotel is traditionally decorated with wood panelling, mountain object d’art collections. The bedrooms are charming and comfortable and most have balconies. Breakfast is largely continental with a wide selection of fresh bread and pastries, cheese, cold meats, fruit, cereals, eggs and pancakes and a selection of teas and coffees. The dinner menu extends beyond local Savoyard food and was well prepared, cooked and presented. The bar is very well stocked and in summer these can be taken outside. The outdoor pool was a refreshing in the very warm weather we were experiencing. There was access to the indoor pool and spa. The Covid-19 precautions were well explained and we felt secure. We will definitely return separately for dinner but also for overnight stays in the future.

Nicola A. | United Kingdom | Aug 03, 2020

"A lovely mini break"

We enjoyed our stay and were made to feel truly welcome. The rooms were perfect for what we needed and the staff were always so helpful. Breakfast was delicious too! Many thanks.

Laure-Anne K. | United Kingdom | Mar 11, 2020

"A very pleasant stay in Samoens"

My wife and I stayed for six nights at the Neige et Roc and had a very nice time. We were part of a large party of 12 people, most of whom stayed elsewhere in Samoens, so we didn't spend much time at the Neige et Roc. However, our room was very comfortable and clean; the staff were very professional and friendly; the breakfasts were good; and the pools (indoor and out) were an excellent facility. And the hotel was situated within easy walking distance of the centre of town.

Richard W. | United Kingdom | Sep 09, 2019

"Friendly and comfortable"

A very enjoyable stay; friendly and helpful hosts; very good food and facilities; good location for accessing local activities.

Kevin D. | United Kingdom | Sep 03, 2019

"A truly wonderful experience"

Neige et Roc is one of the best hotels we've ever stayed at. Excellent,service that left took care of all our needs and left us feeling welcome and well-looked after, without feeling fussy. Excellent onsite restaurant, pools (indoor and outdoor) tennis courts and spa. All set within walking of distance of Samoen's wonderful sites.

Cindy S. | France | Aug 04, 2019

"lovely stay, delightful owners!"

Lovely place. A couple blocks away from the busier area, which is great (if you can consider any of samoens busy at all). The owners could not have been sweeter! We arrived late. Kitchen had already closed, but they still prepared a delicious plate of veggies for us and were super friendly and kind. The rooms are comfortable, the corner room with windows on two sides could not have been better - both for views and the fresh mountain air. And with little light pollution, we could enjoy stars from the balcony. All around great stay!

Alexei K. | United States | Jul 01, 2019

"Best place in Samoëns !"

An excellent place to stay in Samoëns with gorgeous breakfast and very good restaurant. The rooms are big enough and very clean and the staff is very friendly. The atmosphere of the place is generally family-like and the place very quiet at night. To be recommended.

Axensalva R. | Belgium | Jun 18, 2019

"Beautiful hotel and great hospitality"

We have stayed at the Neige et Roc previously and hope to return again. It is always a pleasure to stay there.

Andrew D. | United Kingdom | Apr 01, 2019

"Great Hotel for a Ski break"

Great hotel for a ski break 40m from boot room to bus stop, one of the first stops on route so get a seat on the bus for 10 min ride to Gondola. Could even get lift pass in the hotel. Nice room, excellent breakfast, small but relaxing pool and spa, good food, fantastically helpful staff.

Neil B. | United Kingdom | Mar 26, 2019

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Chalet-Hotel Neige et Roc, The Originals Relais

With the elegance of a typical Savoyard chalet, these three spacious and bright seminar rooms, with plenty of daylight thanks to the bay windows facing the mountains, are ideal for organising professional events.



This 80 m2 room can accommodate up to 35 people. It can be arranged as desired in a U, classroom, theatre, reception or round table configuration.


Room 2


This 42 m2 room can accommodate up to 15 people. It can be arranged as desired in a U, classroom, theatre, reception table configuration.


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